Leaders emerge with courage
/Email newsletter April 27, 2020
Leaders of families, businesses and communities emerge during a crisis. They create and collaborate and take rapid action. They learn as they go. They don’t have the answers. They look at the data they have in the moment. They make the tough decisions, are creative, innovate, and get involved.
Others sit in their recliner, judge, criticize, and adopt a “wait and see” attitude. Others are victims, “woe is me” attitude.
What do you do? Do you grab your courage or wilt? It’s a choice!
How do you help? How can you volunteer? Who needs your help?
PDSA CYCLE
A process that leaders use, consciously or intuitively (we all use it to some degree) is called the PDSA Cycle. When dealing with a crisis, solving a problem, or improving a process, there’s a tool you can use. This quick learning cycle means that you:
PLAN (first pilot your idea on a small scale)
DO (Implement your idea)
STUDY (collect and analyze the data) What worked? What didn’t work?
ACT Keep what works
Whether planning a vacation or dealing with a pandemic, you can use the PDSA.
The GREATER VALUE: Use the PDSA CYCLE repeatedly, faster and faster. The faster you use it, the faster you learn, make decisive and informed decisions and take urgent action.
