Will you have the competitive edge?

  • What if you communicated and used a language to lead that you have never used before?

  • What if you engaged and retained your employees better—and applicants clamored to work at your company while you created jobs and contributed to innovation for society?

  • What if you wowed your customers?

  • What if your revenues, profits, and growth were significant and even exponential?

What if you did not see what is around the corner?

Whether a threat or an opportunity, when you are running an organization, you need a strategic, systems thinker as your guide.  Management’s job is prediction.  What do you anticipate?

Your Call To Action Today:

  • Share this blog with your executives.

  • Schedule your business strategist (third party partner with an outside perspective and knowledge) to assess your leadership and system performance. With knowledge and coaching, you will be able to rapidly accelerate the implementation of your plan and even more importantly discover where the fear, complexity, and obstacles are that impede your success.  I assure you, most of them begin internally.

  • Use the resources listed below.

  • Be open to new learning and thinking that will not feel comfortable.

RESOURCES for leaders (thanks to my colleagues for contributing to this list):

  • Every team needs a strategic, knowledgeable coach.  Do you have a consultant with a sound theoretical philosophy of management?  (You want a surgeon who not only went to medical school but kept up with the changes in his/her medical field, correct?  Or do you want someone with only an online medical degree?)  If you don’t have a coach, get one . . . I’ll help you with referrals.

  • Get out of your office and away from your computer.  Your priority is to listen to your customers and your employees.  Then create the system that serves both.

  • Books recommended by my friends:

    • LEADERSHIP ON THE LINE

    • THE IMPROVEMENT GUIDE

    • THE NEW ECONOMICS

    • THE GOAL (read first)

    • OUT OF THE CRISIS

    • THE LEADER’S HANDBOOK

    • THE ESSENTIAL DEMING

    • THE HEART AROUSED

    • THE FIFTH DISCIPLINE

    • UNDERSTANDING VARIATION

    • THE TOYOTA WAY

    • THE DEMING DIMENSION

    • STATISTICAL METHODS FROM THE VIEWPOINT OF QUALITY CONTROL

Originally written in February 2014